Consulting Services in Digital Transformation
Consulting Services in Digital Transformation
Developing a digital and technological transformation strategy for organizations and institutions by providing them with reference designs for the necessary digital and technological solutions. This contributes to enhancing the quality of performance and electronic services by enabling and adopting emerging technologies. Strategic digital transformation plans will enable organizations to leverage diverse digital capabilities and emerging technologies such as artificial intelligence, the Internet of Things, blockchain, big data, and cloud computing.
Key Activities:
1. Understanding the current technological situation, analyzing current customer journeys, and assessing the challenges associated with them, as well as evaluating the level of digital maturity.
2. Identifying the directions and visions of stakeholders and senior business leaders regarding digital transformation and its strategic objectives.
3. Innovating and forecasting the future in developing the digital experience for current and new customers by extracting and adopting creative ideas based on global best digital practices and modern technologies. This will contribute to creating a digital operating model and enhancing the organization’s digital capabilities.
4. Defining the strategic future vision of the organization and aligning it with the organization’s strategy through clear goal measurement indicators.
5. Preparing structural reference designs that support the requirements, needs, and orientations of stakeholders and an enabling organizational structure.
6. Developing a roadmap and actionable plan, establishing the necessary work units to manage implementation effectively while minimizing work disruption.
Expected Outcomes:
1. Improving overall performance by developing digital transformation concepts to support the organization’s operations.
2. Developing innovative digital business models.
3. Enhancing the overall performance quality for businesses, beneficiaries, and users.
4. Creating a digital customer journey framework that leverages modern technologies.
5. Supporting the implementation of new services characterized by speed and flexibility.
6. Enabling and adopting emerging technologies within the organization.
7. Developing an actionable digital strategy and governance framework.
8. Increasing customer satisfaction levels.
